Rootz Organics is brand owned and operated under Ecofuture General Trading LL. We value our customers and respects your privacy, and want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through website including www.rootzorganics.com. We encourage you to read this Privacy Policy before using the Site or providing Personal Information to us. By using the Site or providing Personal Information to us, you agree to the terms and conditions of this Privacy Policy.
INFORMATION COLLECTION
Rootz Organics collects information from you in several places on this site to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
- Help make this site easier for you to use by not having to enter information more than once.
- Help you find information, products, and services quickly.
- Help us create content on this site that is most relevant to you.
- Send you alerts on new products and services on offer.
REGISTERING AND ORDERING
Before using certain sections of this site or ordering products, you may be required to complete an online registration form. During registration, you will be prompted to provide to us with certain personal information, including but not limited to your name, shipping and billing address(es), phone number and email address.
MY PROFILE SECTION AND CONTESTS AND PROMOTIONS
We may also ask you to fill in some additional personal information like your anniversary or birth dates, or personal likes and dislikes to be able to service you better. We may also run contests and promotions from time to time to gather this information from our customers. Providing such information is entirely voluntary.
EMAIL ADDRESSES
Several locations on the site permit you to enter your email address for purposes including, but not limited to : registering for promotions; requesting us to notify you on particular offers or products, or signing up for our e-mail newsletter and special offers, including contests, which we may run from time to time. Your participation in contests is completely voluntary, so you can choose if you would like to participate and disclose information to us. We use this information to notify contest winners and to award prizes.We may post on our site and social media profiles (Facebook, Twitter etc.) the names and cities of contest winners.
INTERNAL USE
We may internally use your personal information to improve our site's content and layout, to improve our reach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this site.
COMMUNICATION WITH YOU
We use your personal information to process and fulfill your orders, to communicate with you for your orders and deliveries and to provide you with other client services that may be required to fulfill your order process. We will use your personal information to communicate with you about our site. Also, we may send you a confirmation email when you register with us. We may send you service-related announcements. Also, you may submit your email address for reasons such as to register for promotions; request we notify you regarding particular offers or products, or sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver this information to you only. You may always choose to unsubscribe or opt out of future emails. The ‘Unsubscribe’ link is given in all our promotion emails. However, you cannot opt out of receiving emails related to your orders or your membership.
EXTERNAL USE
We aim to provide you with excellent service and to offer you a great selection on our site. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:
- As do most Internet retailers, we use other service providers (such as delivery services) to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. In the example of delivery services, we provide them some personally identifiable information such as your name, home address and phone number.
- We may be required to disclose your personal information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons or to commit fraud.
- We may share personal information and non-personal information with entities controlling, controlled by, or under common control with us. In the event that Rootz Organics brand is merged, sold, or in the event of a transfer of some or all of our assets, we may disclose such information in connection with such transactions, subject to the Privacy Policy then in effect.
- We may share personal information and non-personal information with entities controlling, controlled by, or under common control with us. In the event that Rootz Organics brand is merged, sold, or in the event of a transfer of some or all of our assets, we may disclose such information in connection with such transactions, subject to the Privacy Policy then in effect.
- All information gathered by us is stored securely within a controlled database. The database is stored on servers secured behind a firewall; access to the servers is password- protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas or on your social media profiles is available to anyone with Internet access. Any information that you share with your friends and others under our 'share with your friend' feature or ‘Share your private showcase’ is at your risk. You must responsibly choose whom to share the information with.
- We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected using a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.